Anonymous's Story
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Dr Marchand and his staff listen to our concerns and answer questions with no hesitating. They are very awesome!
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I was grateful for the honest conversation with both the resident and doctor. They showed interest in my experience and concerns and were helpful and encouraging. They answered my questions thoroughly and I felt confident in their experience and care in my healing journey.
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Dr Marchand is an extraordinary physician-smart, patient, reassuring and a good listener. His residents and staff have been excellent too.
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Dr Marchand was very caring. I told him I have to do post surgery care in NYC since my whole family lives there, he was still very caring and answered all my questions. Then his team made a CD of all my documents to provide to the doctors in NY.
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I appreciated the diagram Dr Marchand drew to illustrate the nature of my injury and his ability to explain the pros and cons of surgery for the type of damage I'd sustained
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I appreciated Dr. Marchand's honesty and willingness to explain current as well as future possibilities with me. I felt my concerns and preferences were listened to and addressed thoroughly.
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